“We lose money on every sale but make it up in volume!”, or packaging panic in the midst of a bot-powered mania.

Let’s just preface this post with the fact that I have great admiration for Jeff Bezos as a founder, visionary, manager, and leader. He’s built one of the world’s leading web-based companies and his ruthless pursuit of efficiency strikes fear into every segment of retail. But even ruthless efficiency needs to mind its gaps.i Id est […]